yolandabennetts72@gmail.com

Key Performance Areas:  Overseeing daily business operations.  Developing and implementing growth strategies.  Training low-level managers and staff.  Creating and managing budgets.  Improving revenue.  Hiring employees.  Evaluating performance and productivity.  Analysing accounting and financial data.  Researching and identifying growth opportunities across Africa.  Generating reports, reporting to Directors.  Customer and event presentations.  Act as an ambassador for the business and work closely with our Customers and Partners, (i.e., Qlik, Inphinity, PlatformManager, etc.).  Key focus of my roles was to act as Sales Manager: o Drive customer success through a strong understanding of the client’s business and the ability to engage the Qlik value proposition within those clients strongly. o Take a value-based approach to position solutions, leveraging the entire team. KEY SKILLS • Budget management • Sales Forecasting • Strategic Planning • Negotiation • Business & Channel Management • Client Relationship Management • Data & Analytics • Sales Strategy & Execution • Process Optimisation o Managing contract negotiations to closure. o Understand and assist with the development of account plans in collaboration with the Sales team. o Ensure accurate and rigorous forecasting and planning. o Participate and act as a spokesperson in events, workshops and seminars. Key Achievements: ✔ Grew sales revenue by 5%, exceeding annual targets.✔ Expanded client portfolio, onboarding 2 new enterprise customers.✔ Enhanced operational efficiency, improving team productivity by 20%.